Find answers to frequently asked questions about the MinuteHound™ Time Clock Software

Overview:

MinuteHound™ allows employees to clock-in and clock-out using a USB fingerprint device connected to your existing computer. With a computer and connection to the Internet MinuteHound™ becomes the business’ clock-in machine.

MinuteHound™ Time Clock Software provides attendance information in real time that can be monitored from any computer with Internet access.

The user has the choice to print this information, export it to a spreadsheet, PDF, Excel or ASCII.

It is the only time and attendance system that allows multiple company clocking-in and out utilizing a single terminal. The individual company’s information is viewed through separate login details for each company.

It is the most cost effective solution for multiple branch businesses.

It is easy to use, quick to set up, reliable, and low-cost.

Information is encrypted within the system and is protected by the world’s most advanced systems per ISO 17799.

Yes, MinuteHound™ displays an Excel based wage calculation table. One only need add the hourly rate being paid and then total it up, this can be done in the “Summary” link at the back office, it is important to know that MinuteHound™ isn’t a Time and Attendance software per say. Rather, it is a web based, biometric clocking in system that can export all raw data of your workforce movement (in and out) to other time and attendance software or payroll systems.

Yes. The administrator can enter an employee’s sick leave or holidays manually by using the “Add/Edit” button in the time sheet of the employee through the MinuteHound™ Web Portal control panel.

We recommend that the index finger be used for males and thumbs be used for females.

If the registration is completed correctly, a user will only need to do this once when clocking-in or out.

The system administrator (or whomever is assigned by the owner) can perform a manual correction of entry or exit by accessing the “report” link in the MinuteHound™ Web Portal.

At the end of the registration process, press the “test” button and allow the employee to place their finger on the fingerprint scanner. This test will verify whether or not the employee was entered successfully.

Re-enroll the employee’s fingerprint to provide an updated sample, or add an additional fingerprint to the sample provided.

To create alternative fingerprints that may be scan certified, please scan at least two fingers.

No, MinuteHound™ Time Clock Software can authenticate ONE fingerprint identification out of 1,000,000 people without any further information.

No, there is no limit to the number of users that can be registered with the MinuteHound™ Time Clock.

The MinuteHound™ matching algorithm performs extremely well in identification tasks due to its extraordinary matching speed that can achieve up to 600,000 matchings per second. Furthermore, the identification process is fully scalable, for example with 17 PCs it would surpass 10 million matchings per second. Most importantly, the matching algorithm achieves this high recognition speed without degrading recognition accuracy.

The MinuteHound™ fingerprint scanner can be placed up to 6 feet away from a computer with the included cable or up to 54 feet away using 3 extension cables.” Which are available for sale in the checkout process or in the customer portal after log in.

Yes, our technology currently services over 150,000 active daily users worldwide. For more information please see the “Time Clock Testimonials” link.

It’s very simple. Install the MinuteHound™ time clock software, plug in your scanner and enroll your employees.
 

If an employee tries to clock in when the Internet connection is temporarily down the word “saved” will appear on the screen.

The MinuteHound™ Time Clock Software will then save the clock-in time and date on the computer. Once the Internet connection is live the system will automatically synchronize with the server and update the employee clock-in details.

Additionally, The system allows you to enter and edit all payroll information via the back office so if you choose to manually record your clock-in and out times you can enter them in manually when your internet connection is re-established.

 

Every fingerprint is encrypted to a 128 digit number making it impossible to tell whose finger it is.
Names are saved on a separate server and are not mandatory when enrolling employees. As an alternative to using an employee’s name, an emplolyee ID number can be used for identification purposes.

 

No, the fingerprint is not stored as an image. It is stored as a 128 digit number encryption and cannot be recreated using reverse engineering, meaning that it cannot be traced back to a specific person.

 

In recent tests installation was completed in under 9 minutes. It is easy, just plug and play.

It’s as simple as installing a new mouse!

 

It is an easy installation. You will be able to complete the installation within approximately 9 minutes. It is easy, just plug and play. It’s as simple as installing a new printer! If you do incur any problems with your permission we can install this for you remotely.

 

Under 2 seconds, the average speed is 1.2 seconds.

 

No, the system allows you to press gently but firmly, try cover as much of the glass scanner space as possible.

 

MinuteHound™ Time Clock Software is designed to work in the background; the employees using the scanner do not need to see the computer screen

 

Over 150,000 satisfied users worldwide from small, medium, and large businesses including: dentists, attorneys, retail, accountants, restaurants, industrial, and just about any other business you can think of.

 

No, not even for the return in the rare situation that you decide our solution is not the best for you.

 

MinuteHound™ can serve a 2 employee shop or a 50,000 employee business easily. It will allow you to grow your business without having to pay for it in advance. The system will grow with you.

 

No, you can cancel at any time. Once we receive the scanner you will get refunded the full purchase amount. You will not get refunded for the months used. There are no cancellation fees or any other hidden fees.

 

No, MinuteHound™ will authenticate in lightning speed ONE fingerprint identification out of 1,000,000 people without any further information

 

No, if you were able to review this website you can do it yourself. The installation is easy. Most new users are able to complete the installation within less than 9 minutes. Just plug and play. It’s as simple as installing a new printer! If you do incur any problems we can assist, after getting your permission, remotely.

 

Attendance reports can be overridden manually by a manager
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